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Call Center Services |
Toll Free Customer Service
Order Taking Services
Direct Response/Infomercials
Conference and Registration
Appointment Scheduling
Emergency Response
Virtual Receptionist
24-Hour Help Desk |
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Online Customer Support |
Live Chat
Web Push
Real Time Email Response |
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Additional Services |
Merchant Services
Web Design |
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Customer Focused Services |
Jeanette Honrales
Chief Executive Officer
Hazel Weber
Managing Director |
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You provide the passion - we provide the training.
Intelegen International believes strongly in its people. We know that the performance of every individual employee contributes to our success for our partners. That is why we provide superior-quality training.
Professional growth, training and development are key benefits of a career at Intelegen International. A position as a representative is only the first step. There are many opportunities for advancement. It is not unusual for our top performers to move up fast because of our promote-from-within policy.
With excellent work comes excellent rewards - and at Intelegen International, we take this literally. Our pay-for-performance approach means great work gets great pay.
Aside from competitive pay, you can enjoy benefits upon hiring (no need to wait for six months) and superior retirement benefits.
CAREER OPPORTUNITIES
You will spearhead customer acquisition for a company that provides online printing and document service solutions.
You will manage and monitor an account unit of the Operations Department and achieve performance metrics set by Intelegen International and the Client.
You will be tasked with updating and maintaining databases for operations.
You will provide banking and credit card support services and resolution to US based customers.
You will be tasked with leading a group of team leaders, as well as managing daily program operations.
You will monitor and grade call quality.
You will be tasked with ensuring that client goals are met by providing operational support to agents.
You will provide technical and customer support for a Dialogic and Soft Switch VOIP-based call center application.
You will support and troubleshoot product issues and determine resolution for customers via telephone communication and email transaction. |
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